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Bug
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Resolution: Unresolved
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Low
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None
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8.20.0, 8.22.0, 9.0.0, 9.4.0, 9.12.0, 9.17.0, 10.0.0, 10.1.1, 10.2.0, 10.3.0, 10.4.0
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None
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8.2
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5
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Severity 3 - Minor
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0
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Summary
While applying for the Jira Software license the process is not completed and the updating process never ends.
Steps to Reproduce
- Install a vanilla instance of Jira Software Data Center.
- Go to Administration > Applications > Versions & licenses.
- Try changing the license key for Jira Core or Jira Software, but try an invalid string such as "aaaaaa".
Expected Results
There's a meaningful message to the administrator that applying the license failed.
Actual Results
The UI still shows the process bar still on-going even though the process already failed on the backend.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
The administrator may want to check the browser developer tools to validate the response.
- is related to
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JRASERVER-78645 App licensing breaks with ClassCastException errors
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- Closed
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