Issue transition dropdown automatically scrolls and jumps down to the bottom on Firefox

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 9.14.0
    • Component/s: Issue - Others
    • 9.14
    • 5
    • Severity 3 - Minor
    • 1

      Issue Summary

      When you have a large number of transitions available for an issue (over 20) it will cause the available statuses to show with a scroll wheel. The dropdown will auto scroll at points making it difficult to select the desired status.

      Note:

      • this bug is replicable on Firefox and Safari
      • it is not replicable on Chrome

      Steps to Reproduce

      1. Have a workflow with over 20 statuses (For ease of testing, I made it so all statuses could go to all statuses)
      2. Load an issue with 20+ available transitions
      3. Experience the workflow window scroll automatically when trying to navigate

      Expected Results

      The transition dropdown should not auto scroll

      Actual Results

      Dropdown auto scrolls:
      IssueReplicated.mov

      Workaround

      Workaround 1

      Switch to a different browser than Firefox (for example Chrome).

      Workaround 2

      If you need to use Firefox and cannot switch to a different browser such as Chrome, the workaround consists in zooming out the window until all the transitions are visible in the pop-up. In such case, the pop-up will not automatically scroll down all the way to the bottom:
      Workaround.mov

        1. workflow-with-30-statuses.jwb
          3 kB
          Patryk Oleksyk
        2. Workaround.mov
          19.80 MB
          Julien Rey
        3. IssueReplicated.mov
          32.69 MB
          Julien Rey

            Assignee:
            Unassigned
            Reporter:
            Tom Offin (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated: