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Bug
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Resolution: Unresolved
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Low
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None
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9.14.0
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9.14
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5
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Severity 3 - Minor
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4
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Issue Summary
When you have a large number of transitions available for an issue (over 20) it will cause the available statuses to show with a scroll wheel. The dropdown will auto scroll at points making it difficult to select the desired status.
Note:
- this bug is replicable on Firefox and Safari
- it is not replicable on Chrome
Steps to Reproduce
- Have a workflow with over 20 statuses (For ease of testing, I made it so all statuses could go to all statuses)
- Or import workflow from the ticket and assignee it to the project workflow-with-30-statuses.jwb
- Or import workflow from the ticket and assignee it to the project workflow-with-30-statuses.jwb
- Load an issue with 20+ available transitions
- Experience the workflow window scroll automatically when trying to navigate
Expected Results
The transition dropdown should not auto scroll
Actual Results
Dropdown auto scrolls:
IssueReplicated.mov
Workaround
Workaround 1
Switch to a different browser than Firefox (for example Chrome).
Workaround 2
If you need to use Firefox and cannot switch to a different browser such as Chrome, the workaround consists in zooming out the window until all the transitions are visible in the pop-up. In such case, the pop-up will not automatically scroll down all the way to the bottom:
Workaround.mov