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  1. Jira Data Center
  2. JRASERVER-77694

Issue transition dropdown automatically scrolls and jumps down to the bottom on Firefox

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 9.14.0
    • Issue - Others

      Issue Summary

      When you have a large number of transitions available for an issue (over 20) it will cause the available statuses to show with a scroll wheel. The dropdown will auto scroll at points making it difficult to select the desired status.

      Note:

      • this bug is replicable on Firefox and Safari
      • it is not replicable on Chrome

      Steps to Reproduce

      1. Have a workflow with over 20 statuses (For ease of testing, I made it so all statuses could go to all statuses)
      2. Load an issue with 20+ available transitions
      3. Experience the workflow window scroll automatically when trying to navigate

      Expected Results

      The transition dropdown should not auto scroll

      Actual Results

      Dropdown auto scrolls:
      IssueReplicated.mov

      Workaround

      Workaround 1

      Switch to a different browser than Firefox (for example Chrome).

      Workaround 2

      If you need to use Firefox and cannot switch to a different browser such as Chrome, the workaround consists in zooming out the window until all the transitions are visible in the pop-up. In such case, the pop-up will not automatically scroll down all the way to the bottom:
      Workaround.mov

        1. workflow-with-30-statuses.jwb
          3 kB
        2. Workaround.mov
          19.80 MB
        3. IssueReplicated.mov
          32.69 MB

              Unassigned Unassigned
              7550ef5838c5 Tom Offin (Inactive)
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                Created:
                Updated: