The custom field dropdown in Basic Issue Search gets the selected option cleared up if the options selected are out of the first 100 listed values

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 9.2.0, 9.4.7, 9.12.13, 11.3.7
    • Component/s: Issue - Fields
    • None
    • 9.02
    • 9
    • Severity 3 - Minor
    • 0

      Issue Summary

      Similar to the issue observed on https://jira.atlassian.com/browse/JRASERVER-75903, however, observed with Custom field 'Select list (Single Choice)' or 'Select list (Multiple choices)', instead of the Versions field.

      Similar behavior is observed on Checkbox type custom field with more than 100 options.

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Create a custom field "Sel1" using 'Select list (Multiple choices)' (could be also Single choice or Checkbox)
      2. Add the new field to your projects and screens
      3. Add more than 100 options to the list
      4. Navigate to the Issue Search and use the Basic View
      5. Expand the more menu and Select the field "Sel1"
      6. Select 2 values from the list
      7. Update the dropdown list, reopen, and observe that both values are listed in the highlight (hover the sel1 field) and also at the top of the list
      8. The list was truncated, only the 100 initial values were presented. Manually type one option that is not presented in the dropdown list
      9. Update the dropdown list, reopen, and observe that all values are listed in the highlight, but only the first two (from the list of 100) were listed as checked at the top of the list
      10. Do a change on the actual issue type selection
      11. Observe the impact on the Select field "Sel1"

      Expected Results

      All values are listed in the highlight, but only the first two (from the list of 100) were listed as checked at the top of the list. 

      Actual Results

      Observe that now the highlight only shows the first two options and the last option selected (out of the 100 listed items) was cleared out. 

      Workaround

      It is not possible to disable the new Picker introduced on Jira 9.2.

      Use Advanced Search to ensure the custom field values are selected. 

              Assignee:
              Unassigned
              Reporter:
              Murakami [Atlassian Support]
              Votes:
              4 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated: