Details
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Bug
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Resolution: Unresolved
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Medium
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None
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9.4.2, 9.4.3, 9.7.0, 9.8.0, 9.7.1
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None
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9.04
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18
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Severity 3 - Minor
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23
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Description
Issue Summary
This is reproducible on Data Center: Yes
The default transition issue screen is very small in size on windows Jira Software v9.4.3.
Steps to Reproduce
- On Jira Software v9.4.3, open any project setting.
- Click on workflow and open any workflow.
- Create a new status.
- Link the newly created status to transition from one state to another and choose Default screen.
- Publish the change.
- Now create a new issue in the TO-DO state and then try to transition from the TO-DO status to the new status.
- This will open a transition window which will be very small in size.
Expected Results
Actual Results
Workaround
Adjust the size of the browser window so that we can see the larger transition window.
- OR -
In Windows, Scaling and DPI settings have been identified as a potential cause of this problem:
- Check Windows Scaling and DPI settings, and if not set to 100%, try setting to 100%.
- If the setting is already 100%, changing it to something else (90% for example) and changing it back to 100% can resolve the problem.
- The reason this reset fixes the problem is unknown; it may be clearing an application-specific cache in the system.
The Scaling & DPI setting is changed on the affected client machine, not the Jira server.
Attachments
Issue Links
- is related to
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JRASERVER-74877 Transition popup screen is not showing up correctly in Jira 9.4.x
- Closed
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JSDSERVER-12436 Default transition issue screen is very small on windows JSM
- Gathering Impact