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Suggestion
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Resolution: Unresolved
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None
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None
Problem Definition
Currently, Jira fetches incoming messages through OAuth 2.0 with IMAP/POP protocol. This functionality requires POP/IMAP on Gmail server side.
However, the integration does not make it possible to avoid using POP/IMAP altogether and pull emails directly by using Gmail API.
Suggested Resolution
Implement integration between Jira and Gmail so that mails can be fetched directly without using POP/IMAP protocols.
- relates to
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JRASERVER-71656 Microsoft Graph API integration for Incoming Mail handlers (Jira)
- Closed
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JSDSERVER-12419 Microsoft Graph API integration for Incoming Mail handlers (JSM)
- Closed