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  1. Jira Data Center
  2. JRASERVER-732

Workflow to confirm resolution for external users

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Details

    • Suggestion
    • Resolution: Won't Fix
    • None
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      We often receive reports from external users (outside of company) for issues. It would be ideal to import these reports from a source (email or a web form), track the issue to resolution, then notify the external user that the issue is resolved and ask them to confirm. After they've confirmed, close issue.

      Attachments

        Issue Links

          duplicates

          Suggestion - JRASERVER-927 Amend Reporter

          • Closed
          relates to

          Suggestion - JRACLOUD-732 Workflow to confirm resolution for external users

          • Closed

          Suggestion - JRASERVER-469 Add the ability to send the issue to one or more users

          • Closed

          Suggestion - JRASERVER-2580 Ability to configure the workflow by project or issue type

          • Closed

          Activity

            People

              Unassigned Unassigned
              d4214be1d78e Richard Holder
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              Dates

                Created:
                Updated:
                Resolved: