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  1. Jira Server and Data Center
  2. JRASERVER-732

Workflow to confirm resolution for external users

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      We often receive reports from external users (outside of company) for issues. It would be ideal to import these reports from a source (email or a web form), track the issue to resolution, then notify the external user that the issue is resolved and ask them to confirm. After they've confirmed, close issue.

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              Unassigned Unassigned
              d4214be1d78e Richard Holder
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