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  1. Jira Cloud
  2. JRACLOUD-732

Workflow to confirm resolution for external users

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    • Suggestion
    • Resolution: Won't Fix
    • None
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      We often receive reports from external users (outside of company) for issues. It would be ideal to import these reports from a source (email or a web form), track the issue to resolution, then notify the external user that the issue is resolved and ask them to confirm. After they've confirmed, close issue.

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              Unassigned Unassigned
              d4214be1d78e Richard Holder
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