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  1. Jira Cloud
  2. JRACLOUD-732

Workflow to confirm resolution for external users

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    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      We often receive reports from external users (outside of company) for issues. It would be ideal to import these reports from a source (email or a web form), track the issue to resolution, then notify the external user that the issue is resolved and ask them to confirm. After they've confirmed, close issue.

            Unassigned Unassigned
            d4214be1d78e Richard Holder
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              Created:
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