Details
-
Bug
-
Resolution: Unresolved
-
Medium
-
None
-
8.0.0, 7.6.15, 8.5.3, 7.13.18, 8.22.3, 9.12.2
-
7.06
-
22
-
Severity 2 - Major
-
15
-
Description
Issue Summary
Abruptly stopping node while project reindex is in progress causes inability to reindex Jira.
This problem is a more specific version of JRASERVER-47045
Steps to Reproduce
- Run a project reindex on node 1
- Abruptly terminate Jira process on node 1
- On node 2, go to Jira settings > System > Indexing page
Expected Results
Upon visiting Indexing page on node 2, reindexing operations are available.
Actual Results
Re-indexing operations are not available. The following message is displayed:
The 'Lock Jira and rebuild index' option is unavailable while other indexing operations are in progress. See the Jira log for more details.
Workaround
- If on Jira 8.5.4, 8.8.0 or higher, the stale task will get automatically removed within 30 minutes, that will self-resolve the problem (see -
JRASERVER-66204) - Otherwise, restart the node that initiated the task, so the stale task gets cleared.
- if it's hard to understand which node initiated the task, you can do a rolling restart.
Attachments
Issue Links
- is related to
-
JRASERVER-47045 When a re-indexing node is abruptly stopped indexing still shows as in progress on other nodes, preventing future reindexing
- Closed
-
JRASERVER-66204 Bulk Operation can get stuck in JIRA Data Center
- Closed
(1 mentioned in)