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  1. Jira Data Center
  2. JRASERVER-72055

Abruptly stopping node while project reindex is in progress causes inability to reindex Jira

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Details

    • Bug
    • Resolution: Unresolved
    • Medium
    • None
    • 8.0.0, 7.6.15, 8.5.3, 7.13.18, 8.22.3, 9.12.2
    • Data Center - Index

    Description

      Issue Summary

      Abruptly stopping node while project reindex is in progress causes inability to reindex Jira.
      This problem is a more specific version of JRASERVER-47045

      Steps to Reproduce

      1. Run a project reindex on node 1
      2. Abruptly terminate Jira process on node 1
      3. On node 2, go to Jira settings > System > Indexing page

      Expected Results

      Upon visiting Indexing page on node 2, reindexing operations are available.

      Actual Results

      Re-indexing operations are not available. The following message is displayed:

      The 'Lock Jira and rebuild index' option is unavailable while other indexing operations are in progress. See the Jira log for more details.

      Workaround

      • If on Jira 8.5.4, 8.8.0 or higher, the stale task will get automatically removed within 30 minutes, that will self-resolve the problem (see - JRASERVER-66204)
      • Otherwise, restart the node that initiated the task, so the stale task gets cleared.
        • if it's hard to understand which node initiated the task, you can do a rolling restart.

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              Unassigned Unassigned
              mfilipan Marko Filipan
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              Dates

                Created:
                Updated: