Despite being set to Optional in the Field Configuration, the Resolution field always shows up as Required on any screen that includes it. This wouldn't be such a bad thing if it weren't for two things:
- it's not possible to select the Unresolved option (which would mean leaving the field empty);
- having any value set for Resolution makes the Issue to be considered resolved, and the Issue Key to be crossed out across JIRA.
I would like to request that either the Required/Optional flag in the Field Configuration be made to apply to the Resolution field, or allow us to select a built-in UNRESOLVED resolution.