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Bug
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Resolution: Unresolved
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Medium
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None
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8.4.2, 8.5.0
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8.04
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1
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Severity 3 - Minor
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0
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Summary
Batched Notification emails have an empty content when triggered by a custom event using the Issue deleted template.
Steps to Reproduce
- Go to ⚙ > System > Batching email notifications and enable batched notifications
- Go to ⚙ > System > Events
- Create a custom event using the Issue Deleted event as a template
- Edit any workflow as follows:
- Click on the transition triggered when an issue is updated
- Click on the Post functions link from this transition
- Change the event fired in the post functions to the custom event
- Publish the new workflow
- Open a new ticket using this workflow
- Wait for the batched notifications to be received
- Check the content of the batched notification email
Expected Results
The batched notification contains:
Actual Results
The batched notification is almost empty. It contains the issue key and summary and a link to it, but it's missing the rest of the information:
Workaround
- disable the batched notifications feature
- is cloned from
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JRASERVER-71145 Batched Notification emails have an empty content when triggered by a custom event using the Issue created template
- Closed
- mentioned in
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Page Loading...
- relates to
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MNSTR-4384 Loading...