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Bug
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Resolution: Unresolved
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High
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None
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8.4.0
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8.04
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30
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Severity 3 - Minor
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50
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Issue Summary
Jira have outgoing http connections even though disabled Analytics
Steps to Reproduce
- Jira Administration > System > Analytics Disabled analytics
- Restart Jira and see outgoing connection through forward proxy or debug outgoing connections
172.20.0.5 - proxyuser [05/Dec/2019:05:13:11 +0000] "CONNECT btf-analytics.s3.dualstack.us-east-1.amazonaws.com:443 HTTP/1.1" 200 - "-" "Apache-HttpClient/4.5.5 (Java/1.8.0_232)" ... 172.20.0.5 - proxyuser [05/Dec/2019:06:13:14 +0000] "CONNECT server-notifications.atlassian.com:443 HTTP/1.1" 200 - "-" "Apache-HttpClient/4.5.5 (Java/1.8.0_232)" 172.20.0.5 - proxyuser [05/Dec/2019:06:13:14 +0000] "CONNECT server-notifications.atlassian.com:443 HTTP/1.1" 200 - "-" "Apache-HttpClient/4.5.5 (Java/1.8.0_232)"
Expected Results
There is no outgoing connection related analytics if it's disabled.
Actual Results
- Every 6 hours, Jira sent request to server-notifications.atlassian.com to get latest news from atlassian.
172.20.0.5 - proxyuser [05/Dec/2019:06:13:14 +0000] "CONNECT server-notifications.atlassian.com:443 HTTP/1.1" 200 - "-" "Apache-HttpClient/4.5.5 (Java/1.8.0_232)" 172.20.0.5 - proxyuser [05/Dec/2019:06:13:14 +0000] "CONNECT server-notifications.atlassian.com:443 HTTP/1.1" 200 - "-" "Apache-HttpClient/4.5.5 (Java/1.8.0_232)"
clusteredjob tableid job_id job_runner_key sched_type interval_millis first_run cron_expression time_zone next_run version parameters ----- ------------------------------------------- ------------------------------------------- ---------- --------------- ------------- --------------- --------- ------------- ------- ---------- 18514 com.atlassian.whisper.plugin.fetch.FetchJob com.atlassian.whisper.plugin.fetch.FetchJob I 21600000 1575514489169 (null) (null) 1575536715200 2 (null)
- Jira sent request to btf-analytics.s3.dualstack.us-east-1.amazonaws.com when start Jira application to get hash code that is used for analysis
172.20.0.5 - proxyuser [05/Dec/2019:05:13:11 +0000] "CONNECT btf-analytics.s3.dualstack.us-east-1.amazonaws.com:443 HTTP/1.1" 200 - "-" "Apache-HttpClient/4.5.5 (Java/1.8.0_232)"
Workaround
Disable Analytics Client Plugin and Atlassian Notifications Plugin from Jira Administration > Add-ons > Manage add-ons > System add-ons
Please DO NOT disable Analytics Client Plugin if you have Jira Service Management installed. It will disable service desk reports plugin immediately.
Having the Analytics app disabled might affect jira Start up.
- is related to
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JRASERVER-77560 Analytics threads are running even though analytics is disabled
- Gathering Impact
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JRASERVER-77646 Even when we disable Jira Analytics, we are sending requests to /jira/rest/analytics/1.0/publish/bulk
- Gathering Impact
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JRASERVER-70086 Disabling Jira Analytics should stop sending POST requests to /jira/rest/analytics/1.0/publish/bulk
- Gathering Interest
- mentioned in
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