Versions & licenses page in Jira 8.2.4 shows a compatibility error if Service Desk or Software is installed.

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    • 8.02
    • 1
    • Severity 3 - Minor

      Issue Summary

      Versions & licenses page in Jira 8.2.4 shows a compatibility error if Service Desk or Software is installed.

      This is a regression from JRASERVER-69641.

      Steps to Reproduce

      Upgrade to or install Jira Software 8.2.4 or Jira Service Desk 4.2.4.

      Expected Results

      No warning nor an error is present as the applications are compatible.

      Actual Results

      The below exception is displayed on the page
      "Jira Core must be updated to be compatible with this version of Jira Software"

      Notes

      This issue was specific to the Jira 8.2.4 / Jira Service Desk 4.2.4 releases and is a separate one from the known https://jira.atlassian.com/browse/JRASERVER-63794 even though they both resulted in the same error.

       

            Assignee:
            Unassigned
            Reporter:
            Rodrigo Baldasso
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              Created:
              Updated:
              Resolved: