Details
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Bug
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Resolution: Unresolved
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Low
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None
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7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.6, 7.2.7, 7.3.5, 7.2.4, 8.4.3, 8.2.4
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7.02
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72
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Severity 3 - Minor
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1
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Description
Summary
Prior to the release of JIRA 7.3, each release of JIRA Software or JIRA Service Desk was marked as compatible with all minor versions of the same release.
For example, JIRA Software 7.2.6 was compatible with JIRA Core 7.2.0-7.2.6
Since the release of JIRA 7.3.0 these have been marked with a 1:1 relationship. JIRA Software 7.2.6 is now only marked as compatible with JIRA Core 7.2.6.
See the marketplace listings:
JIRA Software
JIRA Service Desk
Environment
JIRA 7.2 onwards
Steps to Reproduce
- Install JIRA Software 7.2.0 using the installer
- Update JIRA Software by uploading the JIRA Softare 7.2.6 obr
Expected Results
There should be no warning messages.
Actual Results
The message “JIRA Core must be updated to be compatible with this version of JIRA Software” appears, although this was previously not present.
Notes
Many users will be experiencing this issue although it was previously encouraged to upgrade the versions of JIRA Software in this manner.
Workaround
There should be no impact in functionality, if you previously had this configuration and are just seeing this message.
Alternatively, upgrade you version of JIRA Software or JIRA Service desk using the installer. See Upgrading JIRA Applications for full details.
This was also affecting 8.2.4 on 7/18/2019 but has been fixed through a Marketplace update.
Attachments
Issue Links
- relates to
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JRASERVER-69641 Versions & licenses page in Jira 8.2.4 shows a compatibility error if Service Desk or Software is installed.
- Closed