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  1. Jira Server and Data Center
  2. JRASERVER-69595

Unable to import Bitbucket issues into Jira Server using the external system import

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    Details

    • Type: Bug
    • Status: Gathering Impact (View Workflow)
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: 7.13.0, 8.1.2, 8.2.3
    • Fix Version/s: None
    • Component/s: Jira Importers Plugin
    • Labels:

      Description

      Issue Summary

      When attempting to import issues from Bitbucket into Jira Server you are presented with a 500 error after clicking on the Bitbucket icon.

      Environment

      (Optional - If Applicable)
      *Jira server 8.2.3
      *Bitbucket Cloud

      Steps to Reproduce

      1. Within Jira, Select Projects > Import External Project
      2. Select Bitbucket from the option
      3. You will be presented with a 500 error

      Expected Results

      The issues from Bitbucket should be imported.

      Actual Results

      The following output is displayed:

      Sorry, we had some technical problems during your last operation.

      Request assistance

      Copy the content below and send it to your Jira Administrator

      Technical details
      
      Log's referral number: *800f689e-9a02-4738-9211-1fc71ecdc751*
      
      Cause
      
      Referer URL: *Unknown*
       org.scribe.exceptions.OAuthConnectionException: There was a problem while creating a connection to the remote service.
      ...
      Caused by: java.lang.IllegalStateException: This is not a JSON Array.
      

      Workaround

      There is no workaround.

        Attachments

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              Assignee:
              Unassigned Unassigned
              Reporter:
              ssifers@atlassian.com Stephen Sifers
              Votes:
              6 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated: