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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-67311

Ability to Import Bitbucket Issues into JIRA in JSON

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      Description

      Summary

      It is not possible to import Bitbucket issues via JSON importer

      Steps to Reproduce

      1. Export issues from Bitbucket repository using the steps outlined on this KB article
      2. Try to import JSON file by selecting the JSON option in the JIRA Import Wizard - External System Import

      Expected Results

      Issues are created in JIRA

      Workaround

      At this current point in time the below workarounds are not working anymore:

      1. A simple JSON to CSV converter does not work. You have to re-format the data using something like the https://bitbucket.org/Enharmonic/bitbucket-to-jira-issue-conversion tool (that is outdated and not supported).
      2. Download and install a test JIRA Server (latest version) locally. Use the native BB importer to import the issues in there. Follow the steps in below KB to merge the 2 instances together (since you only have 1 Cloud instance you can skip step #1 of the KB):

      Point #2 is not working at the moment due to another open bug introduced in Jira Server 7.13: JRASERVER-69595

      Therefore, what can be done while waiting for the above bug to be fixed is the following:

      1. Install a staging Jira Server using the latest 7.12 release available for download (7.12.3)
      2. Use external system import to import the issues from Bitbucket Cloud into Jira Server
      3. Once the issue are imported, depending on your needs, you can either:

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              Assignee:
              Unassigned Unassigned
              Reporter:
              rsaunders@atlassian.com Rob Saunders
              Votes:
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              11 Start watching this issue

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                Created:
                Updated:
                Resolved: