Uploaded image for project: 'Bitbucket Cloud'
  1. Bitbucket Cloud
  2. BCLOUD-19617

Cannot migrate Bitbucket Issues to Jira using exporter/importer

    XMLWordPrintable

Details

    Description

      Issue Summary

      There should be a way to export and import (migrate) issues from Bitbucket Cloud Issues into Jira Software Cloud.

      You can export issues from Bitbucket as JSON, and you can import issues into Jira as JSON, but the two formats are not compatible so the import will fail.

      Jira Cloud has an equivalent Bug for this issue: JRACLOUD-67311

      Steps to Reproduce

      1. In Bitbucket Cloud go to Settings > Issues > Import & export.
      2. Press Start export button.
      3. Download JSON when prompted.
      4. In Jira Software Cloud go to Jira settings > System > External System Import.
      5. Select JSON importer.
      6. Upload JSON when prompted.

      Expected Results

      Issues should successfully import into Jira.

      Actual Results

      Import fails as the format is incompatible.

      Workaround

      See JSWCLOUD-16239 on importing to Jira Server and migrating from there.
      Another option is to write your own script to transform the JSON from Bitbucket into the format accepted by Jira.

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-69595 Unable to import Bitbucket issues into Jira Server using the external system import

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-74000 Now that JRACLOUD-67311 and BCLOUD-19617 have been addressed we need to update the documentation

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSWCLOUD-16239 The "Importing data from Bitbucket" documentation page refers to functionalities that are not existing in the new infrastructure

          • Low - Low priority issues
          • Closed

          Suggestion - JRACLOUD-62129 Integration of Bitbucket and JIRA does not copy Bitbucket issues over to JIRA, or vice versa

          • Closed

          Suggestion - JRACLOUD-67311 Ability to Import Bitbucket Issues into JIRA in JSON

          • Closed
          links to

          Web Link Community Question

          mentioned in

          Page Loading...

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              mjopson Martin (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: