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  1. Jira Data Center
  2. JRASERVER-69252

The expiry date and time of an license is unpredictable

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 7.6.8, 8.0.0
    • Licensing
    • None

    Description

      Problem definition

      The time of a license to be expired is unpredictable. Some licenses might even expire a day earlier than the expected date. This is an issue similar to https://jira.atlassian.com/browse/JRASERVER-66259

      Steps to reproduce the issue

      1. Generate a few evaluation licenses for Service Desk in different time zones.
      2. Apply the evaluation license in Jira.
      3. Change the server date to the expiry date of the evaluation license.
      4. Adjust the server time to estimate the time that the evaluation license gets expired and cause https://jira.atlassian.com/browse/JSDSERVER-3217. Note down the estimated time.
      5. Repeat steps 2 - 4 with another any licenses.

      Expected result

      The licenses stop working only on next day of the expiry date.

      Actual result

      The licenses might expire a day earlier or any time on the expiry day.

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              Unassigned Unassigned
              pkamarudin@atlassian.com Putri Nur Dayana Kamarudin (Inactive)
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              Dates

                Created:
                Updated: