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  1. Jira Data Center
  2. JRASERVER-65693

Add more details to Running JIRA Data Center in AWS

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    • 2
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Summary

      Running JIRA Data Center in AWS currently doesn't contain steps to back up and restore JIRA instances in AWS. It's not clear what need to be backed up and how to restore/migrate them in the right way, using the CloudFormation template.

      Furthermore, the Upgrade method by updating the Stack doesn't seem to work as it's not possible to choose a Version as documented - refer to JRASERVER-64895.

      Last, but not least, it's not clear whether the entire process is supported, and by which team (Atlassian or AWS).

      Suggestion

      1. Add more details on Backup and Restore
      2. Clarify the Upgrade method
      3. Clearly define the Support Scope

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-65693

            Add more details to Running JIRA Data Center in AWS

            XMLWordPrintable

              • 2
              • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                Summary

                Running JIRA Data Center in AWS currently doesn't contain steps to back up and restore JIRA instances in AWS. It's not clear what need to be backed up and how to restore/migrate them in the right way, using the CloudFormation template.

                Furthermore, the Upgrade method by updating the Stack doesn't seem to work as it's not possible to choose a Version as documented - refer to JRASERVER-64895.

                Last, but not least, it's not clear whether the entire process is supported, and by which team (Atlassian or AWS).

                Suggestion

                1. Add more details on Backup and Restore
                2. Clarify the Upgrade method
                3. Clearly define the Support Scope

                        wthompson Wazza
                        vdung Andy Nguyen (Inactive)
                        Votes:
                        3 Vote for this issue
                        Watchers:
                        6 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            wthompson Wazza
                            vdung Andy Nguyen (Inactive)
                            Votes:
                            3 Vote for this issue
                            Watchers:
                            6 Start watching this issue

                              Created:
                              Updated:
                              Resolved: