When viewing the exported CSV file in Excel, the non-english characters aren't rendered correctly.
- Create an issue with special characters
- Go to Issue Navigator and click Export > Current fields
- Open the exported CSV in Excel
The special characters are displayed properly.
Special characters are not correctly rendered. As an example, "phố xưa" is displayed as "phá»‘ xÆ°a" when viewed in Excel.
Open the exported CSV file with Notepad++. Under "Encoding", it should be shown File is UTF-8 without BOM. Converting the file to UTF-8 with BOM will allow the file to be displayed correctly in Excel.
Related KB: Exported CSV does not display properly in Excel that contains non-English characters
Viewing the CSV in text editor works fine.