Details
-
Bug
-
Resolution: Fixed
-
Medium
-
7.3.0, 7.4.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 7.3.7, 7.3.8, 7.4.1, 7.4.2, 7.4.3, 7.4.4
-
7.03
-
57
-
Severity 2 - Major
-
43
-
Description
Steps to Reproduce
- Trigger JIRA Configuration Tool
- Got to "Web Server" tab
- Setup "Profile" to use HTTPS
- Save changes.
- Start JIRA.
Expected Results
JIRA starts with SSL enabled
Actual Results
Tomcat fails and is unable to start. The below exception is thrown in the catalina.out file:
06-Jan-2017 11:46:26.846 SEVERE [main] org.apache.catalina.connector.Connector.<init> Protocol handler instantiation failed java.lang.ClassNotFoundException: org.apache.coyote.http11.Http11Protocol at java.net.URLClassLoader.findClass(URLClassLoader.java:381) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:264) at org.apache.catalina.connector.Connector.<init>(Connector.java:74) at org.apache.catalina.startup.ConnectorCreateRule.begin(ConnectorCreateRule.java:64) at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1190) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509) at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1339) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2784) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:602) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:505) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:841) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:770) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643) at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1458) at org.apache.catalina.startup.Catalina.load(Catalina.java:578) at org.apache.catalina.startup.Catalina.load(Catalina.java:629) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:311) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:494)
Workaround
Modify JIRA_INSTALL/conf/server.xml. Change the protocol on your HTTPS connector to: protocol="org.apache.coyote.http11.Http11NioProtocol"
- If you do not use the HTTP Connector but use the AJP Connector instead, use the AJP NIO protocol instead.
- The AJP connector is: protocol="org.apache.coyote.ajp.AjpNioProtocol"
Refer to Upgrade notes for 7.3 for instructions. See Running JIRA applications over SSL.
See Running JIRA applications over SSL or HTTPS for full directions on running JIRA over SSL or HTTPS.
Attachments
Issue Links
- is duplicated by
-
-
- Closed
-
- is related to
-
-
- Closed
-
- mentioned in
-
Page Loading...
-
-
-
-
-
-
-
-
-
-
-
-
-
-
- relates to
-
- was cloned as
-