[JRASERVER-64037] JIRA Configuration Tool did not use the right protocol for SSL

Type: Bug
Resolution: Duplicate
Priority: Low (View bug fix roadmap)
Fix Version/s: None
Affects Version/s: 7.3.0, 7.4.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 7.3.7, 7.3.8, 7.4.1, 7.4.2, 7.5.0, 7.4.3, 7.4.4, 7.5.1, 7.5.2, 7.5.3
Component/s: System Administration - Configuration Tool
Labels:
- affects-server

Introduced in Version:
7.03
Support reference count:
18
Symptom Severity:
Severity 3 - Minor
UIS:
4
Bug Fix Policy:
View Atlassian Server bug fix policy

Steps to Reproduce:

Navigate to JIRA Installation Folder > bin
Run the config.bat/sh to use JIRA Configuration Tool.
Change to "Web Server" tab.
Change to Https protocol and fill in the required fields.
Saved the configuration.
Run JIRA.

Expected Result:

JIRA will start and accessible through HTTPS connector.

Actual result:

JIRA would not be able to start due to the HTTPS connector with error:

07-Feb-2017 13:23:12.795 SEVERE [main] org.apache.catalina.core.StandardService.initInternal Failed to initialize connector [Connector[org.apache.coyote.http11.Http11Protocol-443]]
 org.apache.catalina.LifecycleException: Failed to initialize component [Connector[org.apache.coyote.http11.Http11Protocol-443]]
 at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:112)
 at org.apache.catalina.core.StandardService.initInternal(StandardService.java:549)
 at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:107)
 ...

Notes:

The cause will be the protocol used is not org.apache.coyote.http11.Http11NioProtocol as mentioned in:
- JIRA Software 7.3 Upgrade Notes
The tool is still using org.apache.coyote.http11.Http11Protocol

blocks

JRASERVER-63734 Tomcat fails to start in 7.3+ due to protocol deprecation in Tomcat 8.5

Closed

duplicates

JRASERVER-64082 Jira Configuration Tool sets wrong value of the 'protocol' attribute for Tomcat SSL configuration

Closed

mentioned in: Page Failed to load

Form Name

Ignat (Inactive) added a comment - 26/Sep/2017 8:14 AM

Hi everyone,

I'm resolving current issue as a duplicate of ~~JRASERVER-64082~~, please watch the linked issue for further progress updates.

Cheers,
Ignat
JIRA Bugmaster

Ignat (Inactive) added a comment - 26/Sep/2017 8:14 AM Hi everyone, I'm resolving current issue as a duplicate of JRASERVER-64082 , please watch the linked issue for further progress updates. Cheers, Ignat JIRA Bugmaster

Assignee:: Unassigned

Reporter:: Julian (Inactive)

Affected customers:: 5 This affects my team

Watchers:: 12 Start watching this issue

Created:: 08/Feb/2017 3:38 PM

Updated:: 28/Mar/2019 12:22 AM

Resolved:: 26/Sep/2017 8:14 AM

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Expected Result:

Actual result:

Notes:

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Collapse comment: Ignat (Inactive) added a comment - 26/Sep/2017 8:14 AM

Expand comment: Ignat (Inactive) added a comment - 26/Sep/2017 8:14 AM

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