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  1. Jira Data Center
  2. JRASERVER-63734

Tomcat fails to start in 7.3+ due to protocol deprecation in Tomcat 8.5

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      Summary

      Tomcat crashes on startup when JIRA is configured for SSL using protocol="org.apache.coyote.http11.Http11Protocol" in server.xml.

      • Connector org.apache.coyote.http11.Http11Protocol was removed in Tomcat 8.5

      Environment

      Steps to Reproduce

      1. Configure JIRA with SSL
      2. protocol="org.apache.coyote.http11.Http11Protocol" set in server.xml as per recommended configuration

      Expected Results

      JIRA starts with SSL enabled

      Actual Results

      Tomcat fails and is unable to start. The below exception is thrown in the catalina.out file:

      06-Jan-2017 11:46:26.846 SEVERE [main] org.apache.catalina.connector.Connector.<init> Protocol handler instantiation failed
 java.lang.ClassNotFoundException: org.apache.coyote.http11.Http11Protocol
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at java.lang.Class.forName0(Native Method)
	at java.lang.Class.forName(Class.java:264)
	at org.apache.catalina.connector.Connector.<init>(Connector.java:74)
	at org.apache.catalina.startup.ConnectorCreateRule.begin(ConnectorCreateRule.java:64)
	at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1190)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
	at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1339)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2784)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:602)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:505)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:841)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:770)
	at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
	at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)
	at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1458)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:578)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:629)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:311)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:494) 

      Resolution

      Modify JIRA_INSTALL/conf/server.xml. Change the protocol on your HTTPS connector to: protocol="org.apache.coyote.http11.Http11NioProtocol"

      • If you do not use the HTTP Connector but use the AJP Connector instead, use the AJP NIO protocol instead.
        • The AJP connector is: protocol="org.apache.coyote.ajp.AjpNioProtocol"

      Refer to Upgrade notes for 7.3 for instructions. See Running JIRA applications over SSL.

      See Running JIRA applications over SSL or HTTPS for full directions on running JIRA over SSL or HTTPS.

              Unassigned Unassigned
              schristopher@atlassian.com ScottC
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                Created:
                Updated:
                Resolved: