Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-62463

Restrict members from showing up in @mentions

    XMLWordPrintable

Details

    • 1
    • 3
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      We need to restrict certain members of certain groups from showing up in @mentions.

      Some use cases can include:

      • Need to restrict @mentions to only members of the project (developers should not show up in non-software projects, customers should not show up in non-service desk projects they're a member of)
      • Need to prevent certain groups from showing up in @mentions at all (contractors, customers/clients)

      The big one that has come up is, service desk agents are able to @mention customers on internal projects and receive update notifications. The customer clicks on the issue but cannot vew it because they do not have JIRA application access.

      Thanks!

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              e60cee3f62db Matthew Daize
              Votes:
              6 Vote for this issue
              Watchers:
              7 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: