Details
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Suggestion
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Resolution: Duplicate
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None
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1
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3
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Description
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
We need to restrict certain members of certain groups from showing up in @mentions.
Some use cases can include:
- Need to restrict @mentions to only members of the project (developers should not show up in non-software projects, customers should not show up in non-service desk projects they're a member of)
- Need to prevent certain groups from showing up in @mentions at all (contractors, customers/clients)
The big one that has come up is, service desk agents are able to @mention customers on internal projects and receive update notifications. The customer clicks on the issue but cannot vew it because they do not have JIRA application access.
Thanks!
Attachments
Issue Links
- is duplicated by
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JRASERVER-37386 Ability to restrict what users or groups appear in @-mention results
- Closed
- relates to
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JRACLOUD-62463 Restrict members from showing up in @mentions
- Closed