Restrict members from showing up in @mentions

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      We need to restrict certain members of certain groups from showing up in @mentions.

      Some use cases can include:

      • Need to restrict @mentions to only members of the project (developers should not show up in non-software projects, customers should not show up in non-service desk projects they're a member of)
      • Need to prevent certain groups from showing up in @mentions at all (contractors, customers/clients)

      The big one that has come up is, service desk agents are able to @mention customers on internal projects and receive update notifications. The customer clicks on the issue but cannot vew it because they do not have JIRA application access.

      Thanks!

              Assignee:
              Unassigned
              Reporter:
              Matthew Daize
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              14 Vote for this issue
              Watchers:
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                Created:
                Updated:
                Resolved: