Restrict members from showing up in @mentions

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      We need to restrict certain members of certain groups from showing up in @mentions.

      Some use cases can include:

      • Need to restrict @mentions to only members of the project (developers should not show up in non-software projects, customers should not show up in non-service desk projects they're a member of)
      • Need to prevent certain groups from showing up in @mentions at all (contractors, customers/clients)

      The big one that has come up is, service desk agents are able to @mention customers on internal projects and receive update notifications. The customer clicks on the issue but cannot vew it because they do not have JIRA application access.

      Thanks!

            Assignee:
            Unassigned
            Reporter:
            Matthew Daize
            Votes:
            14 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: