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Suggestion
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Resolution: Fixed
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0
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5
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NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
We need to restrict certain members of certain groups from showing up in @mentions.
Some use cases can include:
- Need to restrict @mentions to only members of the project (developers should not show up in non-software projects, customers should not show up in non-service desk projects they're a member of)
- Need to prevent certain groups from showing up in @mentions at all (contractors, customers/clients)
The big one that has come up is, service desk agents are able to @mention customers on internal projects and receive update notifications. The customer clicks on the issue but cannot vew it because they do not have JIRA application access.
Thanks!
- is related to
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JRASERVER-62463 Restrict members from showing up in @mentions
- Closed