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Suggestion
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Resolution: Unresolved
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None
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None
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None
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10
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16
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NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Problem Definition
When a user replies to a issue by email and it contain HTML the content will be converted to plain text.
The same as described on JSD-1942.
Suggested Solution
JIRA handle the HTML instead convert it to plain text.
- relates to
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JRACLOUD-61187 Allow HTML/Rich text formating in tickets created/commented through email
- Gathering Interest
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JSDSERVER-1942 Allow HTML/Rich text formatting in tickets created through email in Service Desk
- Gathering Interest
- mentioned in
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