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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Emails - Incoming Mail
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None
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52
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82
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Problem Definition
When a user raises a request or replies to an issue by email and the content contains HTML, the content will be converted to plain text.
Suggested Solution
Jira handles the HTML instead convert it to plain text.
- is duplicated by
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JRACLOUD-61141 Keep HTML/Rich Text formatting when receiving comments through e-mail
- Closed
- is related to
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JRASERVER-61187 Allow HTML/Rich text formatting in tickets created/commented through email
- Gathering Interest
- relates to
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JSDCLOUD-1942 Allow HTML/Rich text formating in tickets created through email in Service Desk
- Closed