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  1. Jira Cloud
  2. JRACLOUD-61187

Allow HTML/Rich text formating in tickets created/commented through email

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      When a user replies to a issue by email and it contain HTML the content will be converted to plain text.
      The same as described on JSD-1942.

      Suggested Solution

      JIRA handle the HTML instead convert it to plain text.

      Workaround 

      Use Wiki formatting

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JRACLOUD-61141 Keep HTML/Rich Text formatting when receiving comments through e-mail

          • Closed
          is related to

          Suggestion - JRASERVER-61187 Allow HTML/Rich text formatting in tickets created/commented through email

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1942 Allow HTML/Rich text formating in tickets created through email in Service Desk

          • Closed

          Activity

            People

              Unassigned Unassigned
              hfreitas Henrique Freitas (Inactive)
              Votes:
              99 Vote for this issue
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              81 Start watching this issue

              Dates

                Created:
                Updated: