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  1. Jira Data Center
  2. JRASERVER-5443

Store comment sort order in user profile

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      Atlassian Update – 23 January 2024

      Dear Customers,

      A quick update on this ticket.

      This suggestion has been released and is now available in Jira DC 9.13

      Thank you again for taking the time to file the suggestion and being actively engaged with it!

      Thank you.

      Best regards

      Roman Kolosovskiy

      Sr. Product Manager Jira DC

      Now that issue JRA-3454 is finally fixed, there's something missing from it:
      The sort order reverts to the default "from first to last" everytime the session ends (i.e. the browser closes or you log in from another computer).

      This is intuitive and since users wanting this feature usually want the sort order to stay the way they have set it ("from last to first"), I believe this to be a bug, but am marking it as an 'Improvement' anyway.

      Sort order should be stored in some kind of per-user preference.

            [JRASERVER-5443] Store comment sort order in user profile

            Nobuyuki Mukai made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 982849 ]
            Patryk Oleksyk made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 924419 ]

            Babu R added a comment -

            JRASERVER-74122: Since version 9.4.0 caused significant issues within the user community, and these were addressed in version 9.4.6, this problem JRASERVER-77658 is likely to be annoying for them again.

            JRASERVER-5443: The manual changes made by users to the comment sort order will now be retained in the user profile. This means the sorting order setting will remain the same until the users change it again.

            While the user profile will honor these specific changes, we want the default sort order to be "Oldest first." Therefore, JRASERVER-77658 is the bug affecting us. I strongly believe that the priority and severity of this bug should be increased.

            Babu R added a comment - JRASERVER-74122 : Since version 9.4.0 caused significant issues within the user community, and these were addressed in version 9.4.6, this problem  JRASERVER-77658  is likely to be annoying for them again. JRASERVER-5443 : The manual changes made by users to the comment sort order will now be retained in the user profile. This means the sorting order setting will remain the same until the users change it again. While the user profile will honor these specific changes, we want the default sort order to be "Oldest first." Therefore,  JRASERVER-77658  is the bug affecting us. I strongly believe that the priority and severity of this bug should be increased.
            Arijit Banerjee made changes -
            Link New: This issue causes JRASERVER-77658 [ JRASERVER-77658 ]
            Arijit Banerjee made changes -
            Fix Version/s Original: 9.12.7 [ 107310 ]
            Arijit Banerjee made changes -
            Fix Version/s New: 9.12.7 [ 107310 ]
            Nobuyuki Mukai made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 892831 ]

            Roman Kolosovskiy (Inactive) added a comment -
            Atlassian Update – 15 March 2024

            Dear Customers,

            A quick update on this ticket.

            This will become available also in Jira DC 9.12.6 and Jira DC 9.4.19

            Thank you again for taking the time to file the suggestion and being actively engaged with it!

            Thank you.

            Best regards

            Roman Kolosovskiy

            Sr. Product Manager Jira DC

            Roman Kolosovskiy (Inactive) added a comment - Atlassian Update – 15 March 2024 Dear Customers, A quick update on this ticket. This will become available also in Jira DC 9.12.6 and Jira DC 9.4.19 Thank you again for taking the time to file the suggestion and being actively engaged with it! Thank you. Best regards Roman Kolosovskiy Sr. Product Manager Jira DC
            Roman Kolosovskiy (Inactive) made changes -
            Component/s New: Issue - Comments [ 12030 ]
            Fix Version/s New: 9.4.19 [ 107311 ]
            Fix Version/s New: 9.12.6 [ 107309 ]

            Zach Foust added a comment -

            At minimum, this should be backported to LTS 9.12, but it would also be nice to see this included in LTS 9.4 as well, since that is still a supported LTS release. 

            This is a very important change to improve user experience. 

            Zach Foust added a comment - At minimum, this should be backported to LTS 9.12, but it would also be nice to see this included in LTS 9.4 as well, since that is still a supported LTS release.  This is a very important change to improve user experience. 

              102dacdac172 Roman Kolosovskiy (Inactive)
              62d6d9b41376 Bojan
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                Created:
                Updated:
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