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  1. Jira Server and Data Center
  2. JRASERVER-5181

Assignee Change on "Edit Issue" - no notification is sent to the new assignee.

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: High
    • Resolution: Invalid
    • Affects Version/s: 3.0.2
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:

      Description

      Correct and useful behaviour:
      1) Open an Issue.
      2) Choose Operation "Assign this issue"
      3) Select a new user as assignee, - hit "OK".

      Both the CURRENT assignee and the NEW assignee are both sent a notification email because we have a notification scheme with:
      Event: "Issue Assigned" and Notification: "Current Assignee".

      This is all great!

      Problem:
      1)
      2) Instead of using the Operation "Assign this issue", use the operation "Edit this issue".
      3) Select a new user as assignee, - hit "Update".

      Result: ONLY the CURRENT assignee is sent an email. The NEW assignee is not sent an email. This is not expected or useful behaviour.

      I have verified this problem by looking in the Mail Queue in the Administration area as soon as the email are generated. Only 1 email is generated via the Edit operation, while 2 are generated via the Assignee operation.

      thanks,

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              Assignee:
              Unassigned
              Reporter:
              balinx Jim Head
              Votes:
              5 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: