• 9
    • 7
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Atlassian Update: 23rd December 2015

      Hi all,

      Thanks for participating in this issue, either by voting, commented or just watching. We highly value your feedback in all forms, and through suggestions in jira.atlassian.com is not different. We use this channel often to learn the best we can with how customers use JIRA and how we can continue to improve the experience for as many users as possible.

      We have revisited this issue again recently and wanted to reiterate that there are still currently no plans to implement this suggestion, and it is not currently on any JIRA team’s roadmap at this stage.

      Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.

      I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.

      Regards,
      Kerrod Williams
      Kerrod (dot) Williams (at) atlassian (dot) com
      Product Manager, JIRA

      Users may choose to watch individual issues. Some users however would like to receive notifications whenever anything is added or modified within a specific project. In order to set this up, currently, a new group and notification scheme needs to be created for each project, and users must be added by an administrator. Instead, there should be a watch/stop watching option available on every project summary page.

            [JRASERVER-5006] Allow users to watch a project

            This is another issue having its 'Sweet sixten' (as of 2020): https://jira.atlassian.com/browse/JRASERVER-3406

            I'm starting to feel like a broken record, but this is something that is standard for Confluence ('Watch Confluence space'): https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html

            Robert Schmidt added a comment - This is another issue having its 'Sweet sixten' (as of 2020): https://jira.atlassian.com/browse/JRASERVER-3406 I'm starting to feel like a broken record, but this is something that is standard for Confluence ('Watch Confluence space'): https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html

            You can try out JIRA Workflow Essentials.

            The use case and how to configure it is described here:https://codecentric.atlassian.net/wiki/display/WE/Post-functions#Post-functions-ManageWatchers

             

            So configure a multi user picker custom field (for example:"Add new watcher"). If you want you can prefill the custom field with some common users with the "Default values for create screen" functionality (also included in that plugin).
            Than you put the post function "Manage watcher" into your create transition where you select your "Add new watcher" custom field and you are done.

            codecentric AG added a comment - You can try out JIRA Workflow Essentials . The use case and how to configure it is described here: https://codecentric.atlassian.net/wiki/display/WE/Post-functions#Post-functions-ManageWatchers   So configure a multi user picker custom field (for example:"Add new watcher"). If you want you can prefill the custom field with some common users with the "Default values for create screen" functionality (also included in that plugin). Than you put the post function "Manage watcher" into your create transition where you select your "Add new watcher" custom field and you are done.

            For those interested in solving this problem with a plugin, our Smartwatch for JIRA now includes support for project watch.

            In your own profile you can define projects and issue types where you want watchers created. The watchers are not standard JIRA watchers, but smartwatch rules, so you can set them up to rigger on just some changes and avoid getting spammed. Or you can make smartwatch notify you when the issue is created and then take a look at it and decide what kind of watch you want for that issue.

            Erik Wetterberg added a comment - For those interested in solving this problem with a plugin, our Smartwatch for JIRA now includes support for project watch. In your own profile you can define projects and issue types where you want watchers created. The watchers are not standard JIRA watchers, but smartwatch rules, so you can set them up to rigger on just some changes and avoid getting spammed. Or you can make smartwatch notify you when the issue is created and then take a look at it and decide what kind of watch you want for that issue.

            jason_s added a comment - - edited

            3rd-party plugins are a reasonable option for us, at least from a cost standpoint – but from a maintenance side it is a potential nightmare – how do we know it's high quality and it's going to work? If there's a problem with it and there's a finger-pointing game between Atlassian and the 3rd-party developer, how do we resolve?

            So I think for basic features like this one, Atlassian really needs to step in. Sorry guys, the 3rd-party approach just isn't appropriate. Please step up to the plate.

            jason_s added a comment - - edited 3rd-party plugins are a reasonable option for us, at least from a cost standpoint – but from a maintenance side it is a potential nightmare – how do we know it's high quality and it's going to work? If there's a problem with it and there's a finger-pointing game between Atlassian and the 3rd-party developer, how do we resolve? So I think for basic features like this one, Atlassian really needs to step in. Sorry guys, the 3rd-party approach just isn't appropriate. Please step up to the plate.

            Is this so hard to do? We would like it too.

            Morgan Thunder added a comment - Is this so hard to do? We would like it too.

            That's a great idea! I wasn't able to get my RSS reader to authenticate into JIRA, though.

            exp-glauber added a comment - That's a great idea! I wasn't able to get my RSS reader to authenticate into JIRA, though.

            MattS added a comment -

            I recommend using the RSS feed from the project activity stream. Works pretty well

            MattS added a comment - I recommend using the RSS feed from the project activity stream. Works pretty well

            bulk watch is useless, because it doesn't apply to new issues
            just add watch on project that's all
            bug watcher? it this some kind of joke? i need to buy new tool just to receive an email??

            Deleted Account (Inactive) added a comment - bulk watch is useless, because it doesn't apply to new issues just add watch on project that's all bug watcher? it this some kind of joke? i need to buy new tool just to receive an email??

            We are anxiously waiting for this feature too!!

            Zeeshan Malik added a comment - We are anxiously waiting for this feature too!!

            Sven Resch added a comment -

            Bump... I'd like a solution for this one too!

            Sven Resch added a comment - Bump... I'd like a solution for this one too!

            I would pay for the plugin (although it should be part of the standard feature set IMHO) but as we use the cloud solution we can't.

            #fail

            davidfsmith_ added a comment - I would pay for the plugin (although it should be part of the standard feature set IMHO) but as we use the cloud solution we can't. #fail

            As a new customer, it is really frustrating how some basic features that are missing from JIRA (e.g., watching projects, being able to see a hierarchy of linked issues) are only available as $200 third-party add-ons. After dropping $10,000 on a bunch of Atlassian tools, we hoped the response would at least be "we're working on it" instead of "pay somebody else some more money."

            Daniel Blanchard added a comment - As a new customer, it is really frustrating how some basic features that are missing from JIRA (e.g., watching projects, being able to see a hierarchy of linked issues) are only available as $200 third-party add-ons. After dropping $10,000 on a bunch of Atlassian tools, we hoped the response would at least be "we're working on it" instead of "pay somebody else some more money."

            For those who are waiting for this feature request, there is a relief called Bug Watcher. It comes with project watch, filter watch, inapp notifications and a lot more useful features.

            Tibor Hegyi [META-INF] added a comment - For those who are waiting for this feature request, there is a relief called Bug Watcher . It comes with project watch, filter watch, inapp notifications and a lot more useful features.

            Jason Hunt added a comment -

            Coming up on the 10 year anniversary for this feature request... yay!

            Created: 21/Oct/04

            Jason Hunt added a comment - Coming up on the 10 year anniversary for this feature request... yay! Created: 21/Oct/04

            I too was surprised by this. I think it is an essential feature. Especially for people who use this as a ticketing system.

            Nicki Messerschmidt added a comment - I too was surprised by this. I think it is an essential feature. Especially for people who use this as a ticketing system.

            jason_s added a comment -

            Please add this feature. The "watcher" feature on particular issues is incredibly useful, it's surprising it's not available on projects or components; having to ask an admin to set people up is a huge barrier to use.

            jason_s added a comment - Please add this feature. The "watcher" feature on particular issues is incredibly useful, it's surprising it's not available on projects or components; having to ask an admin to set people up is a huge barrier to use.

            This is also not quite minor for us. JIRA devs are very excited about their filter and subscriptions features, and they're great, but they don't suit all use cases.

            Even in our own instance, not all Project Leads will want all the notifications others would, so changing the default notification scheme to email everything to the Project Lead isn't a good work-around either.

            Majken Connor added a comment - This is also not quite minor for us. JIRA devs are very excited about their filter and subscriptions features, and they're great, but they don't suit all use cases. Even in our own instance, not all Project Leads will want all the notifications others would, so changing the default notification scheme to email everything to the Project Lead isn't a good work-around either.

            Hi Zeeshan, if you move the mouse over my name in this page, you'll get a popup with my email address.
            Tibor

            Tibor Hegyi [META-INF] added a comment - Hi Zeeshan, if you move the mouse over my name in this page, you'll get a popup with my email address. Tibor

            Hi Tibor,

            I am not able to comment on this issue you created for me: https://metainf.atlassian.net/browse/BW-24. Can you please give me your email address?

            Regards,
            Zeeshan

            Zeeshan Malik added a comment - Hi Tibor, I am not able to comment on this issue you created for me: https://metainf.atlassian.net/browse/BW-24 . Can you please give me your email address? Regards, Zeeshan

            Hi Zee,

            I have created a support request for you at Bug Watcher issue tracker. Can we please collaborate through that issue instead of this one here?

            Thank you,
            Tibor

            Tibor Hegyi [META-INF] added a comment - Hi Zee, I have created a support request for you at Bug Watcher issue tracker . Can we please collaborate through that issue instead of this one here? Thank you, Tibor

            Hi Tibor,
            I have installed the trial of "Bug Watcher" but when i go to a project > Watches and click on "Watch Project", nothing happens. Can you please help me testing this trial version?

            Regards
            Zee

            Zeeshan Malik added a comment - Hi Tibor, I have installed the trial of "Bug Watcher" but when i go to a project > Watches and click on "Watch Project", nothing happens. Can you please help me testing this trial version? Regards Zee

            We are preparing for OnDemand. So please keep watching the add-on.

            Tibor Hegyi [META-INF] added a comment - We are preparing for OnDemand. So please keep watching the add-on.

            Fred added a comment -

            Filter watching sounds like an incredibly useful feature.

            Please add it to the OnDemand version of JIRA.

            Thanks,
            --Fred Stluka

            Fred added a comment - Filter watching sounds like an incredibly useful feature. Please add it to the OnDemand version of JIRA. Thanks, --Fred Stluka

            What it provides is more generic: filter watching. You can save Filters (e.g. for one or more components of a project) and watch your filters.
            Also, you can narrow the events you want to get notified on. Please see "Details" tab of the marketplace page or docs for more details.

            Tibor Hegyi [META-INF] added a comment - What it provides is more generic: filter watching. You can save Filters (e.g. for one or more components of a project) and watch your filters. Also, you can narrow the events you want to get notified on. Please see "Details" tab of the marketplace page or docs for more details.

            what about component watch? does Bug Watcher also has this ability for users to only watch a specific component?

            Zeeshan Malik added a comment - what about component watch? does Bug Watcher also has this ability for users to only watch a specific component?

            no, unfortunately, it is not available in OnDemand

            Tibor Hegyi [META-INF] added a comment - no, unfortunately, it is not available in OnDemand

            It doesn't work for the OnDemand version though, does it?

            Farhad Abdulov added a comment - It doesn't work for the OnDemand version though, does it?

            A plugin that may help you is Bug Watcher that offers exactly this feature.
            I'm not saying that it should not be a feature of JIRA, so you are basically right.

            Tibor Hegyi [META-INF] added a comment - A plugin that may help you is Bug Watcher that offers exactly this feature. I'm not saying that it should not be a feature of JIRA, so you are basically right.

            Hi, Atlassian Support,

            Its very disappointing that you guys are not able to produce such a basic requirement yet after so many requests since 2004. Moreover you are not even telling those who are desperately waiting, that when this feature will be available ?

            Zeeshan Malik added a comment - Hi, Atlassian Support, Its very disappointing that you guys are not able to produce such a basic requirement yet after so many requests since 2004. Moreover you are not even telling those who are desperately waiting, that when this feature will be available ?

            Shn Ops added a comment -

            Very disappointed that this feature won't happen. It such a basic requirement that it should not be a paid plugin.

            Shn Ops added a comment - Very disappointed that this feature won't happen. It such a basic requirement that it should not be a paid plugin.

            > What are the chances you will actually gonna go through and create this new feature?

            The issue was opened in 2004. I think it is safe to say it will NOT happen.

            Chris Merrill added a comment - > What are the chances you will actually gonna go through and create this new feature? The issue was opened in 2004. I think it is safe to say it will NOT happen.

            What are the chances you will actually gonna go through and create this new feature?

            ronny basson added a comment - What are the chances you will actually gonna go through and create this new feature?

            @Andrzej (09/Jul/12): these are dead links in your comment

            Andrei [errno] added a comment - @Andrzej (09/Jul/12): these are dead links in your comment

            Hi, we have a new plugin as well

            Watcher is a built over new remote app framework that can be used in both on-premises and OnDemand JIRA instances.
            Watcher makes it possible for anyone to subscribe for email notifications for issues or projects - even anonymous users!

            Check out the first release at https://marketplace.atlassian.com/plugins/remote-watcher

            Andrzej Pasterczyk added a comment - Hi, we have a new plugin as well Watcher is a built over new remote app framework that can be used in both on-premises and OnDemand JIRA instances. Watcher makes it possible for anyone to subscribe for email notifications for issues or projects - even anonymous users! Check out the first release at https://marketplace.atlassian.com/plugins/remote-watcher

            Hi, a new plugin has come to rescue those waiting for this issue. Checkout Bug Watcher at https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.bug-watcher. Project watch, bulk watch, personal notification scheme are all available. Filter watch is coming soon.

            Tibor Hegyi [META-INF] added a comment - Hi, a new plugin has come to rescue those waiting for this issue. Checkout Bug Watcher at https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.bug-watcher . Project watch, bulk watch, personal notification scheme are all available. Filter watch is coming soon.

            I switched to using RSS instead.

            – Gabriel

            Gabriel R. added a comment - I switched to using RSS instead. – Gabriel

            Don't hold your breath, guys. There was a time, long ago, when Atlassian was very responsive to customer requests. That time is long gone and they don't seem to be improving this product any more. This simple request has been open for 7 years. If it hasn't happened by now, it isn't going to.

            Chris Merrill added a comment - Don't hold your breath, guys. There was a time, long ago, when Atlassian was very responsive to customer requests. That time is long gone and they don't seem to be improving this product any more. This simple request has been open for 7 years. If it hasn't happened by now, it isn't going to.

            And that is fine, but the problem is the administrator overhead is completely prohibitive on any JIRA instance where there are many users and/or projects.

            daviderickson added a comment - And that is fine, but the problem is the administrator overhead is completely prohibitive on any JIRA instance where there are many users and/or projects.

            Mark Michaelis added a comment - - edited

            Meanwhile we use a workaround: I introduced a role "Project Watcher" and modified the Notification Scheme in that way that all "Project Watchers" get emails once an issue is created. Not more not to spam them. If someone wants to watch new issues he can then decide to watch the issue explicitly.

            Having the role now a project administrator is able to add and remove watchers. Not the best solution but it works.

            ... Having said this I just recognize that this solution already got suggested. But perhaps it's worth repeating the workaround.

            Mark Michaelis added a comment - - edited Meanwhile we use a workaround: I introduced a role "Project Watcher" and modified the Notification Scheme in that way that all "Project Watchers" get emails once an issue is created. Not more not to spam them. If someone wants to watch new issues he can then decide to watch the issue explicitly. Having the role now a project administrator is able to add and remove watchers. Not the best solution but it works. ... Having said this I just recognize that this solution already got suggested. But perhaps it's worth repeating the workaround.

            daviderickson added a comment - - edited

            Please add this, sort of shocked its not available. The workarounds do not address the situation where a watcher wants to receive emails containing comments and other status changes made to issues.

            daviderickson added a comment - - edited Please add this, sort of shocked its not available. The workarounds do not address the situation where a watcher wants to receive emails containing comments and other status changes made to issues.

            We've been using Jira for years now and we would love to get away from having to maintain one email list per project just to deal with user-managed project notifications.

            Eric Dalquist added a comment - We've been using Jira for years now and we would love to get away from having to maintain one email list per project just to deal with user-managed project notifications.

            Ali Hamdi added a comment -

            This is an interesting feature, I've voted for it
            The WA described above is either a possible solution, but it requires that I havbe Admin rights on projects, but here the initial request was about letting people watch projects that they are interested in.

            Ali Hamdi added a comment - This is an interesting feature, I've voted for it The WA described above is either a possible solution, but it requires that I havbe Admin rights on projects, but here the initial request was about letting people watch projects that they are interested in.

            I've implemented Anton's suggestion, and it works well and is relatively easy to set up.

            "1. Since JIRA 3.7 we have added Project Roles which have membership per project:
            http://www.atlassian.com/software/jira/docs/latest/project_role_management.html
            Project Roles can be added to Notification Schemes. Therefore, there is no need to create a new group for each project. Users cannot add or remove themselves from a Role though, a Project Admin (in Enterprise Edition) or Global Admin will have to."

            Again the only downside is that an administrator has to add someone to the project role.

            This is still a feature that I think should exist. It doesn't seem like it would be that hard to implement, and it's a feature that gets requested often enough that it would be useful.

            The case I commonly see is when two or more project managers or other senior people want notification on all updates, but they should still be able to opt in or out of the notification at will.

            Brent Russell added a comment - I've implemented Anton's suggestion, and it works well and is relatively easy to set up. "1. Since JIRA 3.7 we have added Project Roles which have membership per project: http://www.atlassian.com/software/jira/docs/latest/project_role_management.html Project Roles can be added to Notification Schemes. Therefore, there is no need to create a new group for each project. Users cannot add or remove themselves from a Role though, a Project Admin (in Enterprise Edition) or Global Admin will have to." Again the only downside is that an administrator has to add someone to the project role. This is still a feature that I think should exist. It doesn't seem like it would be that hard to implement, and it's a feature that gets requested often enough that it would be useful. The case I commonly see is when two or more project managers or other senior people want notification on all updates, but they should still be able to opt in or out of the notification at will.

            this plugin comes close for those people without this, still this a such a gaping hole

            http://confluence.atlassian.com/display/JIRAEXT/JIRA+Component+Watcher+Plugin

            Zac Spitzer added a comment - this plugin comes close for those people without this, still this a such a gaping hole http://confluence.atlassian.com/display/JIRAEXT/JIRA+Component+Watcher+Plugin

            Brian Lane added a comment -

            For those that want to watch a whole project - what I find that works real well for me is the Activity Streams plugin.

            http://confluence.atlassian.com/display/JIRAEXT/Atlassian+Activity+Stream+Plugin

            I set this up to watch a particular project then subscribe to the RSS feed from the portlet.

            The Activity streams plugin is currently "unsupported" but we are planning some improvements to the plugin and hope to have its status changed to supported in a future release of the plugin. It is our plans to have an updated streams plugin that will also ship with 4.0.

            Regards,

            Brian

            Brian Lane added a comment - For those that want to watch a whole project - what I find that works real well for me is the Activity Streams plugin. http://confluence.atlassian.com/display/JIRAEXT/Atlassian+Activity+Stream+Plugin I set this up to watch a particular project then subscribe to the RSS feed from the portlet. The Activity streams plugin is currently "unsupported" but we are planning some improvements to the plugin and hope to have its status changed to supported in a future release of the plugin. It is our plans to have an updated streams plugin that will also ship with 4.0. Regards, Brian

            This would be a useful feature as we have many projects in our JIRA instance.
            Would be nice to allow the user to pick one or more projects, one or more components and/or fix versions too.
            This allows someone to subscribe to very specific sets of tickets. A previous tracking system I used had this feature and it was very useful.

            Danita Day added a comment - This would be a useful feature as we have many projects in our JIRA instance. Would be nice to allow the user to pick one or more projects, one or more components and/or fix versions too. This allows someone to subscribe to very specific sets of tickets. A previous tracking system I used had this feature and it was very useful.

            We get lots of requests from people who want to get notifications about all issues in their project. This means branching the notification scheme, and naming them individually. Then we end up with many notif schemes, so have a multiple maintenance problem when we want to change them all.

            The workarounds I'm afraid are not effective, eg the jira_watcher above. You'd need one dummy user and one email alias per project, we have well over a hundred. We wouldn't to have to go to another team to get this changed each time.

            I would like to see a Watch Project feature, in fact, go the whole hog and also allow watching of components and versions. When watching a project/component/versions you could subscribe to the same event as shown in the notifcations of each scheme. These would be in addition to the notifis prescribed by the scheme in use, although obviously you would not get two mails from the same event.

            cheers, jamie

            Jamie Echlin added a comment - We get lots of requests from people who want to get notifications about all issues in their project. This means branching the notification scheme, and naming them individually. Then we end up with many notif schemes, so have a multiple maintenance problem when we want to change them all. The workarounds I'm afraid are not effective, eg the jira_watcher above. You'd need one dummy user and one email alias per project, we have well over a hundred. We wouldn't to have to go to another team to get this changed each time. I would like to see a Watch Project feature, in fact, go the whole hog and also allow watching of components and versions. When watching a project/component/versions you could subscribe to the same event as shown in the notifcations of each scheme. These would be in addition to the notifis prescribed by the scheme in use, although obviously you would not get two mails from the same event. cheers, jamie

            Hey - here's an idea ...

            Create a dummy user called jra_watcher (e.g. for the JRA project), and add that user to the events you want (or all events) the notification scheme for the project. Set the email address of that user to something like JRA_Watchers, and then have the I.T. department set up that dummy email address as a distribution list.

            Then anyone who wants to 'watch a project' only has to have their email address added to the distribution list. Granted, it's not maintainable within JIRA but it could be a workaround.

            Neal Applebaum added a comment - Hey - here's an idea ... Create a dummy user called jra_watcher (e.g. for the JRA project), and add that user to the events you want (or all events) the notification scheme for the project. Set the email address of that user to something like JRA_Watchers, and then have the I.T. department set up that dummy email address as a distribution list. Then anyone who wants to 'watch a project' only has to have their email address added to the distribution list. Granted, it's not maintainable within JIRA but it could be a workaround.

            AntonA added a comment -

            Mark, Daniel,

            Thanks for your feedback.

            I appreciate where you are coming from. We have a lot of feature requests (thousands), and while we are extremely committed to improving JIRA as quickly as we can, we cannot get to all the requests. For more information on the way features and improvements are scheduled please see:
            http://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+and+Improvements

            I guess I do not have a perfect solution for this, but there might be 2 things that could help:

            1. Since JIRA 3.7 we have added Project Roles which have membership per project:
            http://www.atlassian.com/software/jira/docs/latest/project_role_management.html
            Project Roles can be added to Notification Schemes. Therefore, there is no need to create a new group for each project. Users cannot add or remove themselves from a Role though, a Project Admin (in Enterprise Edition) or Global Admin will have to.

            2. In Enterprise edition it is possible to add a Column Layout:
            http://www.atlassian.com/software/jira/docs/v3.11/issue_filters.html#filter_navigator_columns
            to a filter and save it. The columns can have the Description field added to them. Subscriptions in HTML format will display the columns configured for the filter.

            Cheers,
            Anton

            AntonA added a comment - Mark, Daniel, Thanks for your feedback. I appreciate where you are coming from. We have a lot of feature requests (thousands), and while we are extremely committed to improving JIRA as quickly as we can, we cannot get to all the requests. For more information on the way features and improvements are scheduled please see: http://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+and+Improvements I guess I do not have a perfect solution for this, but there might be 2 things that could help: 1. Since JIRA 3.7 we have added Project Roles which have membership per project: http://www.atlassian.com/software/jira/docs/latest/project_role_management.html Project Roles can be added to Notification Schemes. Therefore, there is no need to create a new group for each project. Users cannot add or remove themselves from a Role though, a Project Admin (in Enterprise Edition) or Global Admin will have to. 2. In Enterprise edition it is possible to add a Column Layout: http://www.atlassian.com/software/jira/docs/v3.11/issue_filters.html#filter_navigator_columns to a filter and save it. The columns can have the Description field added to them. Subscriptions in HTML format will display the columns configured for the filter. Cheers, Anton

            Hey Anton,
            I just want to second everything Mark has mentioned regarding the advantages/disadvantages of the workarounds

            a subscribe to project would just be infinitely better than the workarounds we are using.

            cheers

            Daniel Peacock added a comment - Hey Anton, I just want to second everything Mark has mentioned regarding the advantages/disadvantages of the workarounds a subscribe to project would just be infinitely better than the workarounds we are using. cheers

            Hello Anton,

            we tried two workarounds and we don't feel happy with both of them

            • First we tried the solution provided by Nick as you suggested.
              • Advantages:
                • Listeners get informed on new issues.
                • Listeners can control if they want to be informed or not.
                • Not so many mails from JIRA.
              • Disadvantage:
                • The overview only reports some contents and e. g. not the description.
                  To get the description you have to follow the link in side the mail. This is already too much overhead and I watch myself just being to lazy to click on the link. It costs too much time.
                • Huge delay between issue creation and report.
            • Then we tried to set something like a broadcast-mail address as notification recipient in the notification scheme.
              • Advantages:
                • Immediate updates.
                  As soon as an issue is created you get informed. This allows immediate responses e. g. if I see an issue I know a workaround for I can immediately update the issue.
                • All required contents available inside the mail-reader.
                  In contrast to the filter subscription you can see the description and such. Ok, you might set the description as a column for the filter but this really doesn't look good.
              • Disadvantages:
                • Users cannot control if they want to subscribe or not.
                  We already got complaints that some users don't like this features (others do!). Current workaround for them is to set a filter in their mail client. But it would be better to have some subscription capabilities inside JIRA.
                • See above: Perhaps too much "spamming".

            All in all: To satisfy all needs we really need this subscribe to project feature. Especially as from the idea it matches very well with JIRA. Of course I cannot estimate how well this feature integrates with the JIRA sources.

            Mark Michaelis added a comment - Hello Anton, we tried two workarounds and we don't feel happy with both of them First we tried the solution provided by Nick as you suggested. Advantages: Listeners get informed on new issues. Listeners can control if they want to be informed or not. Not so many mails from JIRA. Disadvantage: The overview only reports some contents and e. g. not the description. To get the description you have to follow the link in side the mail. This is already too much overhead and I watch myself just being to lazy to click on the link. It costs too much time. Huge delay between issue creation and report. Then we tried to set something like a broadcast-mail address as notification recipient in the notification scheme. Advantages: Immediate updates. As soon as an issue is created you get informed. This allows immediate responses e. g. if I see an issue I know a workaround for I can immediately update the issue. All required contents available inside the mail-reader. In contrast to the filter subscription you can see the description and such. Ok, you might set the description as a column for the filter but this really doesn't look good. Disadvantages: Users cannot control if they want to subscribe or not. We already got complaints that some users don't like this features (others do!). Current workaround for them is to set a filter in their mail client. But it would be better to have some subscription capabilities inside JIRA. See above: Perhaps too much "spamming". All in all: To satisfy all needs we really need this subscribe to project feature. Especially as from the idea it matches very well with JIRA. Of course I cannot estimate how well this feature integrates with the JIRA sources.

            AntonA added a comment -

            Hi,

            This feature does not exist in the Enterprise edition. However, I am hoping that the solution provided by Nick in the comment above:
            http://jira.atlassian.com/browse/JRA-5006?focusedCommentId=92527#action_92527
            would work well. If the solution does not suit your needs, would you be able to tell us why?

            Cheers,
            Anton

            AntonA added a comment - Hi, This feature does not exist in the Enterprise edition. However, I am hoping that the solution provided by Nick in the comment above: http://jira.atlassian.com/browse/JRA-5006?focusedCommentId=92527#action_92527 would work well. If the solution does not suit your needs, would you be able to tell us why? Cheers, Anton

            We have the professional edition and would be very interested by this feature. Does it exist in the Enterprise edition of Jira? Thanks

            Bost Nathalie added a comment - We have the professional edition and would be very interested by this feature. Does it exist in the Enterprise edition of Jira? Thanks

            Brian Sanders added a comment - - edited

            This feature would be a great addition. I work for an IT/Fulfillment/Call Center outsourcing company and we have many clients. We want to be able to use 1 notification scheme rather than create a new one for each client because we don't want client A to receive notifications about issues created for Client B. The easiest way to achieve that is by allowing someone to watch a project rather than an individual issue. I haven't explored the filter solution, but I just wanted to put in my 2 cents.

            Brian Sanders added a comment - - edited This feature would be a great addition. I work for an IT/Fulfillment/Call Center outsourcing company and we have many clients. We want to be able to use 1 notification scheme rather than create a new one for each client because we don't want client A to receive notifications about issues created for Client B. The easiest way to achieve that is by allowing someone to watch a project rather than an individual issue. I haven't explored the filter solution, but I just wanted to put in my 2 cents.

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              ac6f1baaae63 Eric Jain
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