Status: Closed (View Workflow)
Affects Version/s: 7.0.0-OD-08, 7.0.5, 7.0.10, 7.1.0-OD-02, 7.1.0-OD-05, 7.1.0-OD-06, 7.2.0-OD-01, 7.2.0-OD-03, 7.2.0-OD-05, 7.1.6, 7.1.7, 7.0.0
Component/s: User Management - Others
Introduced in Version:7
Bug Fix Policy:
e.g: email@example.com may be filtered out when searching for m if there are many more users with @mydomain.com email address and at least 10 users alphabetically before mike.
Affected version: 7.0.0-OD-08
- Create 11 users with the same domain email address. eg: @example.com
- Name the first 10 users with Letters before e
- Name the 11th user 'example'
- Try to mention the user in a comment.
If you use the complete username, or display name, the user should always appear.
Using the complete username or display name, doesn't show the user because the rest api is returning 10 previous users (but not displaying them as options)
When troubleshooting, take into consideration that you may need to refocus the comment box for the search to be done: JRA-59304
Try with a different user value (if you tried with username, try display name, or last name). The last name value works particularly well as it is quite unique.
Typing the first few characters of a user's name and hitting the TAB button will autocomplete and allow for the user to be mentioned (until you refresh the page) e.g. John = Joh...TAB