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  1. Jira Data Center
  2. JRASERVER-45751

At @mentions not working correctly

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • 7.0.0-OD-07, 7.0.5
    • None

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Issue with (at) @ mentions when attempting to add comment for user. @mentions only populates with user's lastname and (not firstname) on 1st attempt. Issues is intermittent but reproducible.

      Environment

      JIRA CLOUD
      7.0.0-OD-07-011JIRA CLOUD
      Chrome: Version 45.0.2454.101 (64-bit)

      Steps to Reproduce

      1. Log into Instance > Open any issue and click Comment
      2. Type @ and 1st 3 letter of firstname > User doesn't show up.
      3. Remove text, try again. Type @first 3 letters of lastname > User comes up
      4. Remove text, try again. Type @first 3 letters of firstname > user now comes up

      Expected Results

      User to come up with @mention with both firstname and lastname on the first try.

      Actual Results

      User doesn't show up with firstname only with last name on first attempt.

      Notes/Comments

      If page is refreshed the same issue will occur and user will need to type in @lastname again for @firstname to work.

      Was able to reproduce in both IE and Firefox as well.

      Workaround

      Type @lastname in comments for user to show up. Once user shows up you can type @firstname and user will show up in dropdown list.

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              Unassigned Unassigned
              jromero@atlassian.com Jose R. (Inactive)
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              11 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: