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  1. Jira Server and Data Center
  2. JRASERVER-44642

Change JIRA 'Create' Button URL

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    Details

    • Type: Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Won't Fix
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Feedback Policy:
      We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Problem Definition

      Customer would like for the JIRA 'Create' button to redirect to their Service Desk Customer Portal for issue creation instead of linking to https://hostname/secure/CreateIssue!default.jspa

      Suggested Solution

      Provide the ability to modify the URL the Create Button links to for creating issues

      Workaround

      • Login through the Service Desk Customer Portal to create Service Desk
        or
      • Use the "Create Service Desk Request" option from the Service Desk top menu.

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              Assignee:
              Unassigned
              Reporter:
              scranford Shawn Cranford
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                Created:
                Updated:
                Resolved: