Change JIRA 'Create' Button URL

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    • Type: Suggestion
    • Resolution: Won't Fix
    • Component/s: None

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Customer would like for the JIRA 'Create' button to redirect to their Service Desk Customer Portal for issue creation instead of linking to https://hostname/secure/CreateIssue!default.jspa

      Suggested Solution

      Provide the ability to modify the URL the Create Button links to for creating issues

      Workaround

      • Login through the Service Desk Customer Portal to create Service Desk
        or
      • Use the "Create Service Desk Request" option from the Service Desk top menu.

            Assignee:
            Unassigned
            Reporter:
            Shawn C (Inactive)
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              Created:
              Updated:
              Resolved: