Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-44642

Change JIRA 'Create' Button URL

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Customer would like for the JIRA 'Create' button to redirect to their Service Desk Customer Portal for issue creation instead of linking to https://hostname/secure/CreateIssue!default.jspa

      Suggested Solution

      Provide the ability to modify the URL the Create Button links to for creating issues

      Workaround

      • Login through the Service Desk Customer Portal to create Service Desk
        or
      • Use the "Create Service Desk Request" option from the Service Desk top menu.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              scranford Shawn C
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: