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Suggestion
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Resolution: Won't Fix
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None
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Problem Definition
Customer would like for the JIRA 'Create' button to redirect to their Service Desk Customer Portal for issue creation instead of linking to https://hostname/secure/CreateIssue!default.jspa
Suggested Solution
Provide the ability to modify the URL the Create Button links to for creating issues
Workaround
- Login through the Service Desk Customer Portal to create Service Desk
or - Use the "Create Service Desk Request" option from the Service Desk top menu.
- is related to
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JRASERVER-44642 Change JIRA 'Create' Button URL
- Closed