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  1. Jira Data Center
  2. JRASERVER-40633

Error when comment contains N-1 characters and a newline and character limit is set to N

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 6.3.11
    • 6.1, 6.2, 6.3
    • None

      When character limit is set (advanced options) the character limit for a comment is decreased by one which each newline.
      The same does not apply to issue description/environment (correct limit is used).

      Reproduction steps:
      1. Set character limit in JIRA to some value (for example 10).
      2. Create a project and an issue
      3. Open the issue and enter a comment on the issue of maximum allowed length minus one (in this example 9) and a newline. This amounts to 10 characters in total which does not exceed the limit.

      Expected:
      Comment is created

      Actual:
      There's an error and comment is not created.

      Additional info:
      When creating a comment using "edit" issue or with a middle click on "Comment" button (opens up a form in a separate tab) it displays error message about text exceeding the character limit.

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              pklimkowski@atlassian.com Piotr Klimkowski (Inactive)
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                Created:
                Updated:
                Resolved: