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  1. Jira Data Center
  2. JRASERVER-30146

Clicking attach screenshot (without Java JRE installed) should inform user and provide link. (Currently take user to unhelpful Oracle page)

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Accessing our JIRA 5.1.4 installation from a new notebook, on clicking "Attach Screenshot", the user is taken to an Oracle page which is not helpful (http://www.oracle.com/technetwork/java/index.html) - there is no message or information about Java needing to be installed.

      It would be helpful if:

      • a message is displayed explaining that Java needs to be installed.
      • a link to the Java tester page: http://javatester.org/version.html (which also links to the download page)
        brief instructions included on which link to click, i.e. "JRE" Download
      • a link to relevant more info page (this one?) on Atlassian.com is provided

        1. PereviousBehaviour.png
          61 kB
          Michael Andreacchio

              Unassigned Unassigned
              657bed524ee6 Chris Keeble
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                Created:
                Updated:
                Resolved: