Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-30146

Clicking attach screenshot (without Java JRE installed) should inform user and provide link. (Currently take user to unhelpful Oracle page)


    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Accessing our JIRA 5.1.4 installation from a new notebook, on clicking "Attach Screenshot", the user is taken to an Oracle page which is not helpful (http://www.oracle.com/technetwork/java/index.html) - there is no message or information about Java needing to be installed.

      It would be helpful if:

      • a message is displayed explaining that Java needs to be installed.
      • a link to the Java tester page: http://javatester.org/version.html (which also links to the download page)
        brief instructions included on which link to click, i.e. "JRE" Download
      • a link to relevant more info page (this one?) on Atlassian.com is provided

            Unassigned Unassigned
            657bed524ee6 Chris Keeble
            5 Vote for this issue
            9 Start watching this issue