Mention email notification does not contain issue key in subject line

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      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Because the mentions email does not contain the issue key in the summary our (stock) mail handler creates a new issue when users reply to a mention via email.

      I have updated our subject/issuementioned.vm to be:
      ($issue.key) #if($remoteUser)${remoteUser.displayName}#else$i18n.getText("common.words.anonymous")#end $i18n.getText("jira.mentions.mentioned.you")

              Assignee:
              Unassigned
              Reporter:
              Praecipio Consulting
              Votes:
              54 Vote for this issue
              Watchers:
              42 Start watching this issue

                Created:
                Updated:
                Resolved: