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  1. Jira Data Center
  2. JRASERVER-23933

'Create New User' doesn't allow you to choose which user directory to add the user into.

      Create New User page doesn't allow administrator to specify in which User Directory a new user will get created.

      In the current implementation the user will get created in the first directory with write access rights listed in User Directories.

      In compare in Crowd an administrator is able to specify directory where user should get created.

      In many cases JIRA administrator needs to define the directory while creating users for example different directory needs to be used for employees and customers.

            [JRASERVER-23933] 'Create New User' doesn't allow you to choose which user directory to add the user into.

            This really is in some ways a critical issue.

            When we deployed 4.3, we ended up finding that we needed to include the OU in the LDAP delegated authentication setup (it fails when the look-up is at the root level). Due to that our setup now requires multiple directories each setup with different OU. That is causing SA's to have to change the order everything they create an account making the provisioning process error prone. Additional since thier is no easy way to move a user between directories (other then delete/recreate or going directly into the db) it really is important that they be able to provision the account correctly the first time.

            Miro Lehky [Metron] added a comment - This really is in some ways a critical issue. When we deployed 4.3, we ended up finding that we needed to include the OU in the LDAP delegated authentication setup (it fails when the look-up is at the root level). Due to that our setup now requires multiple directories each setup with different OU. That is causing SA's to have to change the order everything they create an account making the provisioning process error prone. Additional since thier is no easy way to move a user between directories (other then delete/recreate or going directly into the db) it really is important that they be able to provision the account correctly the first time.

            Changing the Summary of the issue to better reflect what the request is.

            Tim Wong (Inactive) added a comment - Changing the Summary of the issue to better reflect what the request is.

            As a workaround in the short-term, admins can swap the order of User Directories.

            Mark Lassau (Inactive) added a comment - As a workaround in the short-term, admins can swap the order of User Directories.

              pleschev Peter Leschev
              bdziedzic Bogdan Dziedzic [Atlassian]
              Affected customers:
              4 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: