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Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-20075

Activity Stream broken when CMYK JPEG is attached to an issue

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Activity stream dies with: An internal server error occurred when requesting resource http://localhost:8080/plugins/servlet/streams?os_authType=basic&maxResults=100.

      See attached image for screen shot of this error.

      This appears to be caused by an issue that has CMYK JPEG's attached.

      Some exceptions seen in the logs:

      2010-01-05 11:54:58,142 http-8080-Processor23 ERROR xxxxxx 42895x1184x1 z82x4w http://localhost:8080/plugins/servlet/streams [atlassian.streams.servlet.StreamsActivityServlet] Error getting activity
      java.lang.NullPointerException
      at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.getThumbnailedAttachments(JiraSyndEntryFactoryImpl.java:364)
      at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildAttachmentHtml(JiraSyndEntryFactoryImpl.java:310)
      at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildAttachments(JiraSyndEntryFactoryImpl.java:277)
      at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildChanged(JiraSyndEntryFactoryImpl.java:196)
      at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.getSyndEntries(JiraSyndEntryFactoryImpl.java:118)
      at com.atlassian.streams.jira.JiraStreamsActivityProvider.getActivityFeed(JiraStreamsActivityProvider.java:113)
      at com.atlassian.streams.servlet.StreamsActivityServlet$1.doInTransaction(StreamsActivityServlet.java:118)
      at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
      at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
      at sun.reflect.GeneratedMethodAccessor230.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
      at $Proxy229.doInTransaction(Unknown Source)

      and

      2010-01-05 09:16:53,743 http-8080-Processor20 ERROR xxxxxxx 33411x645x1 z82x4w http://localhost:8080/plugins/servlet/streams [core.util.thumbnail.Thumber] Unable to create thumbnail image for id 11849
      javax.imageio.IIOException: Unsupported Image Type
      at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:922)
      at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:897)
      at javax.imageio.ImageIO.read(ImageIO.java:1422)
      at javax.imageio.ImageIO.read(ImageIO.java:1326)
      at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:281)
      at com.atlassian.core.util.thumbnail.Thumber.createThumbnail(Thumber.java:241)
      at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:215)
      at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:86)
      at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnail(DefaultThumbnailManager.java:104)
      at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnails(DefaultThumbnailManager.java:50)
      at sun.reflect.GeneratedMethodAccessor233.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:70)
      at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)
      at $Proxy92.getThumbnails(Unknown Source)

        1. ActivityStream.png
          14 kB
          Adam Stuckey [Atlassian]

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-20075

            Activity Stream broken when CMYK JPEG is attached to an issue

                NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

                Activity stream dies with: An internal server error occurred when requesting resource http://localhost:8080/plugins/servlet/streams?os_authType=basic&maxResults=100.

                See attached image for screen shot of this error.

                This appears to be caused by an issue that has CMYK JPEG's attached.

                Some exceptions seen in the logs:

                2010-01-05 11:54:58,142 http-8080-Processor23 ERROR xxxxxx 42895x1184x1 z82x4w http://localhost:8080/plugins/servlet/streams [atlassian.streams.servlet.StreamsActivityServlet] Error getting activity
                java.lang.NullPointerException
                at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.getThumbnailedAttachments(JiraSyndEntryFactoryImpl.java:364)
                at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildAttachmentHtml(JiraSyndEntryFactoryImpl.java:310)
                at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildAttachments(JiraSyndEntryFactoryImpl.java:277)
                at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildChanged(JiraSyndEntryFactoryImpl.java:196)
                at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.getSyndEntries(JiraSyndEntryFactoryImpl.java:118)
                at com.atlassian.streams.jira.JiraStreamsActivityProvider.getActivityFeed(JiraStreamsActivityProvider.java:113)
                at com.atlassian.streams.servlet.StreamsActivityServlet$1.doInTransaction(StreamsActivityServlet.java:118)
                at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
                at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
                at sun.reflect.GeneratedMethodAccessor230.invoke(Unknown Source)
                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
                at java.lang.reflect.Method.invoke(Method.java:597)
                at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
                at $Proxy229.doInTransaction(Unknown Source)

                and

                2010-01-05 09:16:53,743 http-8080-Processor20 ERROR xxxxxxx 33411x645x1 z82x4w http://localhost:8080/plugins/servlet/streams [core.util.thumbnail.Thumber] Unable to create thumbnail image for id 11849
                javax.imageio.IIOException: Unsupported Image Type
                at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:922)
                at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:897)
                at javax.imageio.ImageIO.read(ImageIO.java:1422)
                at javax.imageio.ImageIO.read(ImageIO.java:1326)
                at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:281)
                at com.atlassian.core.util.thumbnail.Thumber.createThumbnail(Thumber.java:241)
                at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:215)
                at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:86)
                at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnail(DefaultThumbnailManager.java:104)
                at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnails(DefaultThumbnailManager.java:50)
                at sun.reflect.GeneratedMethodAccessor233.invoke(Unknown Source)
                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
                at java.lang.reflect.Method.invoke(Method.java:597)
                at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:70)
                at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)
                at $Proxy92.getThumbnails(Unknown Source)

                  1. ActivityStream.png
                    14 kB
                    Adam Stuckey [Atlassian]

                        Unassigned Unassigned
                        astuckey Adam Stuckey [Atlassian]
                        Votes:
                        15 Vote for this issue
                        Watchers:
                        10 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            astuckey Adam Stuckey [Atlassian]
                            Affected customers:
                            15 This affects my team
                            Watchers:
                            10 Start watching this issue

                              Created:
                              Updated: