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Suggestion
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Resolution: Fixed
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None
Mail clients like Thunderbird will break long attachment names up into multiple short lines, as per RFC 2231:
Content-Type: application/pdf;
name*0="alreallyreallyreallylongfilenamewithlogsoftextthatshouldlinewrap";
name*1=".pdf"
Content-Transfer-Encoding: base64
Content-Disposition: inline;
filename*0="alreallyreallyreallylongfilenamewithlogsoftextthatshouldline";
filename*1="wrap.pdf"
Unfortunately JavaMail (as of 1.4) does not support this aspect of RFC 2231. JIRA will fail to add the attachment, and in the logs prints something like:
2007-04-11 17:48:28,604 JiraQuartzScheduler_Worker-3 DEBUG [service.util.handler.AbstractMessageHandler] part=javax.mail.internet.MimeBodyPart@13cd5b5
2007-04-11 17:48:28,605 JiraQuartzScheduler_Worker-3 DEBUG [service.util.handler.AbstractMessageHandler] Filename=null, content type=application/pdf;^M
name*0="alreallyreallyreallylongfilenamewithlogsoftextthatshouldlinewrap";^M
name*1=".pdf", content=com.sun.mail.util.BASE64DecoderStream@f27b6e
2007-04-11 17:48:28,605 JiraQuartzScheduler_Worker-3 WARN [jira.issue.managers.DefaultAttachmentManager] Cannot create attachment without a filename - inline content? See http://jira.atlassian.com/browse/JRA-10825 (file=tempattach34617dat).
2007-04-11 17:48:28,605 JiraQuartzScheduler_Worker-3 DEBUG [service.util.handler.AbstractMessageHandler] Encountered an error creating the attachment null for issue TP-39
2007-04-11 17:48:28,605 JiraQuartzScheduler_Worker-3 DEBUG [service.services.mail.MailFetcherService] Deleting Message: <461C92BC.1030609@atlassian.com>
JavaMail may also to even parse the email, and can die with:
2007-04-11 17:50:28,128 JiraQuartzScheduler_Worker-1 ERROR [service.util.handler.CreateIssueHandler] Could not create issue! javax.mail.internet.ParseException: Missing charset in encoded value: %61%6C%6C%79%6C%6F%6E%67%66%69%6C%65%6E%61%6D%65%77%69%74%68 at javax.mail.internet.ParameterList.decodeValue(ParameterList.java:385) at javax.mail.internet.ParameterList.<init>(ParameterList.java:175) at javax.mail.internet.ContentDisposition.<init>(ContentDisposition.java:87) at javax.mail.internet.MimeBodyPart.getDisposition(MimeBodyPart.java:1039) at javax.mail.internet.MimeBodyPart.getDisposition(MimeBodyPart.java:299) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.saveAttachment(AbstractMessageHandler.java:311) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:295) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:243) at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:202) at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:115) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:190) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
In this case, the mail is left in the queue, and you will see these stacktraces repeated in the logs every time the mail service triggers (usu. once a minute).
- is blocked by
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JRASERVER-17479 Add the mail.mime.decodeparameters=true system property to WAR/EAR installation guides
- Closed
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JRASERVER-17480 Create documentation page for system property mail.mime.decodeparameters=true warning
- Closed
- is related to
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JRASERVER-12525 Emails containing attachments with non-ASCII names lost
- Closed
- relates to
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JRASERVER-10825 POP/IMAP service: JIRA loses HTML part of some (multipart/related) emails
- Closed