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  1. Jira Data Center
  2. JRASERVER-11181

Comment creation from emails using the mail service should also check the references header

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      A customer suggested that JIRA should check for the references header to identify the appropriate issue to attach the comment to. The customer suggested the following message threading algorithm:

      http://www.jwz.org/doc/threading.html

        1. OE_Headers.png.jpg
          OE_Headers.png.jpg
          107 kB
        2. fix-JRA-11181-v2.patch
          4 kB
        3. fix-JRA-11181.patch
          4 kB

              mlassau Mark Lassau (Inactive)
              ewong@atlassian.com Ernest Wong (Inactive)
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                Created:
                Updated:
                Resolved: