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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-11181

Comment creation from emails using the mail service should also check the references header

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      Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      A customer suggested that JIRA should check for the references header to identify the appropriate issue to attach the comment to. The customer suggested the following message threading algorithm:

      http://www.jwz.org/doc/threading.html

        Attachments

        1. fix-JRA-11181.patch
          4 kB
        2. fix-JRA-11181-v2.patch
          4 kB
        3. OE_Headers.png.jpg
          OE_Headers.png.jpg
          107 kB

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              Assignee:
              mlassau Mark Lassau (Inactive)
              Reporter:
              ewong@atlassian.com Ernest Wong
              Votes:
              2 Vote for this issue
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              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: