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  1. Jira Cloud
  2. JRACLOUD-11181

Comment creation from emails using the mail service should also check the references header

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Details

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      A customer suggested that JIRA should check for the references header to identify the appropriate issue to attach the comment to. The customer suggested the following message threading algorithm:

      http://www.jwz.org/doc/threading.html

      Attachments

        1. fix-JRA-11181.patch
          4 kB
          Ivan Zhakov
        2. fix-JRA-11181-v2.patch
          4 kB
          Ivan Zhakov
        3. OE_Headers.png.jpg
          107 kB
          Ethan Metsger

        Issue Links

          is incorporated by

          Suggestion - JRACLOUD-2326 Advanced email support

          • Gathering Interest
          is related to

          Suggestion - JRACLOUD-9979 NotificationInstance's should have a creation date, and a service to clean them up

          • Closed

          Suggestion - JRASERVER-11181 Comment creation from emails using the mail service should also check the references header

          • Closed

          Activity

            People

              mlassau Mark Lassau (Inactive)
              ewong@atlassian.com Ernest Wong (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: