Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-93901

Improve 'Show Hierarchy' Toggle Result Set

XMLWordPrintable

    • 16
    • 22
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      As per the recent feature release for the Show Hierarchy Toggle feature - "When this feature is ON, users are going to see only the top level issues (work items) in a project - these are the issues that don’t have a parent or the parent is not part of the current project."

      There is currently a limitation on the hierarchy functionality where we are not able to show issues with a parent from another project. However, this does not seem to be the case always. Due to the hierarchy clause on the behind the scene JQL project = \"<project_name>\" AND (hierarchyLevel = <highest_level" OR parent is EMPTY), we are continuing to show issues at the Top level on the hierarchy that does have parents in another project.

      Therefore, we aren't exclusively displaying Top-level issues (with no parent or parent in another project), or only Top-level issues with absolutely no parents within the project or outside. Instead, we seem to be providing a mixed result set - "Hierarchically Top Level issues in a project, irrespective of whether they have a parent issue in other projects and other issues in lower hierarchical levels with no parent (within or outside the project)"-which can be confusing for end users about the intent of the "Show Hierarchy" toggle

      It will be better to include in the result set, either issues with parents on a different projects as well OR issues with no parents.
      Note: Even, if the user has the Browse project permissions in the other project, the Parent issues from the other project will not be visible.

              Unassigned Unassigned
              76629e7f3532 Nivedita Venkateswaran
              Votes:
              11 Vote for this issue
              Watchers:
              15 Start watching this issue

                Created:
                Updated: